Cookie Policy
Cookie Policy
# Cookie Policy
Last updated: September 2026
This Cookie Policy explains how MLRO Support Ltd (“we”, “us” or “our”) uses cookies and similar technologies when you visit our website.
## What are cookies?
Cookies are small text files that are placed on your computer, tablet or mobile device when you visit a website. They help websites operate effectively and can also provide information about how visitors use a website.
Some cookies are necessary for a website to function properly. Others may be used for purposes such as measuring website usage, remembering preferences or improving the visitor experience.
## How we use cookies
We may use cookies on the MLRO Support website for the following purposes:
### Strictly necessary cookies
These cookies are required for the website to operate correctly. They may be used for functions such as website security, maintaining a user session, remembering privacy choices or enabling forms and other essential features.
Strictly necessary cookies do not normally require your consent.
### Analytics cookies
We may use analytics cookies to help us understand how visitors use our website. For example, they may provide information about which pages are visited, how visitors arrive at the website and how visitors move between pages.
This information helps us understand how the website is being used and identify ways in which it could be improved.
Where consent is required, analytics cookies will not be placed on your device unless you have agreed to their use.
### Functional cookies
Functional cookies may be used to remember choices you make when using the website and provide additional features or a more personalised experience.
Where these cookies are not strictly necessary for the operation of the website, we will obtain your consent before using them.
### Third-party cookies
Some features or services provided through our website may be supplied by third parties. These third parties may place their own cookies on your device.
Where third-party cookies are not strictly necessary, they will only be used where the appropriate consent has been obtained.
The third-party provider is responsible for its own cookies and the personal information it collects through them. You should refer to the provider’s privacy or cookie information for further details.
## Your cookie choices
When you first visit our website, you may be given the opportunity to accept or reject non-essential cookies.
You can change your cookie preferences at any time using the cookie settings facility provided on the website, where available.
You can also control and delete cookies through your web browser. Most browsers allow you to view cookies, delete them or prevent particular websites from placing cookies on your device.
Blocking strictly necessary cookies may affect the operation of the website and could prevent some features from working correctly.
## How long are cookies retained?
Cookies may be either session cookies or persistent cookies.
Session cookies normally expire when you close your browser. Persistent cookies remain on your device for a specified period or until you delete them.
The length of time for which an individual cookie is retained will depend on its purpose and the service that places it.
## Personal information
Some information collected through cookies may constitute personal data. Where this is the case, we process that information in accordance with applicable UK data protection legislation and our Privacy Policy.
Our Privacy Policy provides further information about how we collect, use and protect personal information and the rights available to individuals.
## Changes to this Cookie Policy
We may update this Cookie Policy from time to time, for example if we change the cookies or services used on the website or if relevant legal requirements change.
The latest version will always be published on this website.
## Contact us
If you have any questions about our use of cookies or this Cookie Policy, please contact:
MLRO Support Ltd
Email: [support@mlrosupport.co.uk](mailto:support@mlrosupport.co.uk)
Further contact details are available on our Contact page.